Q1: Are you a manufacturer or a trader?
A1: We are a company integrating factory operations and trading. If you are in China or planning to visit China, you are always welcome to pay a visit to our factory.
Q2: Where is your factory located?
A2: It is located in Wenzhou City, Zhejiang Province, China.
Q3: What is your delivery time?
A3: It depends on your product requirements and order quantity. Generally, it takes 4 to 7 working days to complete regular products. For non - standard products, it takes 10 to 15 working days. The logistics transportation time needs to be further confirmed according to your shipping address.
Q4: Do you accept small orders or large orders?
A4: We accept both small and large orders.
Q5: What about your after - sales service?
A5: If you encounter any problems, you can contact us 24 hours a day. Professional technicians are on standby to answer your questions.
Q6: How do you handle quality issues?
A6: Please provide detailed photos of the quality problems. Our technical and quality inspection departments will conduct an analysis. We will provide you with a satisfactory solution within 48 hours.
Q7: Can I get samples before placing an order?
A7: If you tell us the exact model and size, or send us the drawings of the new sample, we can provide samples.
Q8: Do you accept customization services?
A8: We offer OEM/ODM services and can print your logo on the products. Our professional technical and quotation teams can provide you with a satisfactory project based on your drawings and parameters.
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